Who are we?

We are Borel-Lucas Suisse, a distributor of luxury champagnes and spirits. We respect your privacy and are committed to protecting your personal data in accordance with the Swiss Data Protection Act (2023 revision) and, where applicable, the EU General Data Protection Regulation (GDPR).

Contact Information:

• Email: info@borel-lucas-suisse.ch
• Phone: +41 76 522 60 09

What data do we collect?

We collect the following types of data:

• Personal Data: Name, email, phone number, address (if required for delivery)
• Order Data: Ordered products, order status
• Device Data: IP address, browser information (collected via cookies, e.g., Google Analytics)

How do we use your data?

The collected data is used for the following purposes:

• Processing and delivering your orders
• Communication regarding orders and services
• Analyzing and improving the user experience on the site
• Sending newsletters, if you have subscribed

Sharing data with third parties

Your data may be shared with third parties for the following reasons:

• Service Provision: Use of delivery, payment, and data analytics services (e.g., Google, PayPal, Stripe).
• Legal Obligations: If required to comply with legal obligations.

How do we protect your data?

All data we collect is stored on secure servers and protected by appropriate technical and organizational measures.

Your rights

You have the right to:

• Access your data: Request a copy of the data we hold about you.
• Modify your data: Request corrections to your information.
• Delete your data: Request the deletion of your data unless we are legally obliged to retain it.

Delivery Fees and Payment Method

Delivery Fees:

1. Delivery in Geneva is free of charge.
2. For the rest of Switzerland, delivery costs 20 CHF.
3. Delivery within Switzerland is free for all online orders of 500 CHF incl. VAT or more.

Additional delivery conditions:
Delivery is subject to timely and proper supply by our partner suppliers and the absence of any force majeure event. Events considered as force majeure include civil unrest, armed conflict, strikes or social movements, decisions by public authorities, exceptional natural events, and the disruption of supply by an upstream supplier. We accept no liability for delivery delays caused by our suppliers, third parties, or force majeure.

Payment Method
We currently only accept cash on delivery. You may pay for your order upon receipt.

Cookies and Privacy

For more information about the cookies we use, please read our Cookie Policy.

Changes to this Privacy Policy

We reserve the right to update this privacy policy. Any changes will be posted on this page.